Let's Answer Your Questions!

What is the Eco Bride, and what makes it unique?

At the Eco Bride, we offer rental and purchase options for pre-loved wedding dresses. Our unique approach allows brides to experience the magic of trying on their dream dress without the extravagant price tag. Whether you're eco-conscious or budget-conscious, we've got you covered. Our founder, Suzanne, was inspired to create this sustainable wedding dress haven to help brides look stunning without breaking the bank and contribute to recycling beautiful dresses. Plus, we donate to Trees for Life for every dress you hire or purchase, making it a pro-planet choice.

What can I expect from my visit to the Eco Bride boutique?

At the Eco Bride, we aim to provide a memorable and relaxed experience in our boutique homestyle setting. You can browse and try on our selection of dresses and accessories, and if you find "the one," you can even take it home with you the same day. We offer a range of sizes (from 6 to 22) and continually update our collection to provide diverse options for every bride.

Can I find accessories to complete my bridal look at the Eco Bride?

Absolutely! We offer a selection of veils, shrugs, and even tiaras for rent or purchase to complement your chosen dress. We're here to help you create your entire bridal ensemble.

How does the appointment process work?

Appointments at the Eco Bride are by reservation only. Each appointment typically lasts around 1 hour, during which there is no limit to the number of dresses you can try on. The best part? We don't charge any booking, appointment, or fitting fees, allowing you to relax and focus on finding your dream dress.

Can I bring friends or family to my appointment?

We encourage you to bring your closest friends or family members who know you best. However, we recommend keeping the group small to avoid overwhelming opinions. You and up to three of your loved ones can comfortably enjoy the experience at the Eco Bride.

Do I need to pay a bond when hiring a dress?

Yes, we do request a $100 bond for all hired items. This bond will be refunded once you return the dress and any other rented items in an acceptable condition for reuse.

Can I have alterations made to the dress I choose?

We do allow alterations. If you've purchased or rented your dress from us and require alterations, we can recommend skilled seamstresses who can assist you.

How does the cleaning process work for my rented dress?

We clean the dress once you've returned it to us. Please refrain from attempting to clean the dress yourself, as this could damage it during the cleaning process.

What if I accidentally stain or damage the dress?

Additional cleaning or repairs may be necessary if the dress is stained or damaged beyond our means. In such cases, the customer may be liable for costs up to the full replacement fee, which is limited to the purchase price of the dress. This is subject to the discretion of Eco Bride NZ.

Any tips on what to wear and bring to my appointment?

Wear something comfortable, and if you already have the undergarments you plan to wear on your wedding day (such as a strapless bra or shapewear), consider wearing them during your dress fittings. Less makeup is advisable to avoid transferring it onto the dresses; a little moisturizer is all you need.

Can I reserve a dress for a specific date, and how far in advance should I book my appointment?

Yes, once you have chosen your dream dress you will take it home with you the same day, even if you are renting. We recommend booking your appointment as early as possible once you have your wedding date, to ensure the best selection of dresses and to secure your preferred time slot.

Are there any specific styles or designers of wedding dresses you specialize in or have in stock?

While we offer a diverse range of pre-loved wedding dresses, we don't specialize in specific designers or styles however we do have designer dresses in stock. Our collection is curated to provide various options so you can explore and find the dress that truly speaks to you.

I need to decide whether to rent or buy? Can I switch from renting to purchasing or vice versa?

Yes, you can choose whether to rent or buy your dress. If you initially rent a dress but later decide to make extensive alterations or keep it as a keepsake, you can purchase it from us. Likewise, if you are buying a dress but later wish to return it within six months, we offer a buy-back option, subject to our terms and conditions.

How do I return a dress I've purchased from the Eco Bride?

Returning a purchased dress is easy. You can bring it back to us within six months, and we will repurchase it from you, promoting the recycling of dresses. Please refer to our terms and conditions for specific details.

Can I bring my wedding dress to the Eco Bride for resale or rental?

Unfortunately, we are not currently purchasing wedding dresses but please check back soon. Our dresses are carefully curated to meet our quality standards and sustainability goals.

What sizes are available for veils, shrugs, and accessories at the Eco Bride?

Our veils, shrugs, and accessories come in various sizes to accommodate different preferences and styles. Please inquire during your appointment, and our team will assist you in finding the right fit for your needs.

Are appointments available on weekends and evenings to accommodate my schedule?

While our availability may vary, we do offer appointments during weekends and evenings to accommodate your schedule whenever possible. It's best to check our booking system or contact us directly for specific time slots.

Do you offer any eco-friendly packaging or options for storing my wedding dress afterwards?

Yes, we are committed to sustainability. We can provide eco-friendly packaging options for storing your wedding dress post-wedding, ensuring it remains in excellent condition if you decide to keep it as a cherished memento.

Can you recommend other eco-conscious wedding vendors or services to complete my eco-friendly wedding experience?

Absolutely! We're passionate about eco-friendly weddings. Feel free to ask us for recommendations on other sustainable wedding vendors, such as caterers, florists, or venues, to help you create a fully eco-conscious wedding day. We're here to support your green wedding journey.

What is the range of prices for rental or purchase of dresses?

The pricing for renting or purchasing dresses at the Eco Bride can vary. However, here is a general range to give you an idea:


Rental Prices: Rental prices for wedding dresses at the Eco Bride typically start at $195. The rental cost can vary based on the style, designer, and dress condition. Dresses with more intricate designs or from well-known designers may be priced higher.


Purchase Prices: If you purchase a pre-loved wedding dress from the Eco Bride, the prices can vary widely. It depends on factors such as the original retail price of the dress, its age, condition, and any alterations that may have been made. Pre-loved wedding dresses are often priced significantly lower than their original retail value, making them an affordable option for brides.


It's important to note that the Eco Bride offers a range of dresses to suit different budgets, and the exact pricing for rental or purchase can be discussed during your appointment at the boutique. The team at the Eco Bride will be happy to provide you with detailed pricing information for specific dresses you're interested in.

What types of sizes are available for dresses to purchase or rent?

At the Eco Bride, we offer a range of sizes to accommodate different body types and preferences. The sizes for dresses available for purchase or rent typically range from size 6 to size 22. Our goal is to provide a diverse selection of dresses so that every bride can find a gown that fits her beautifully.

What happens if I need to cancel or reschedule my appointment?

Cancellation or Rescheduling of Appointments: We understand that unexpected circumstances can arise, and you may need to cancel or reschedule your appointment. Here's how we handle cancellations and rescheduling:


Cancellation: If you need to cancel your appointment, please notify us as soon as possible. We do not charge cancellation fees, and we appreciate advance notice to offer the time slot to another bride.


Rescheduling: If you need to reschedule your appointment, please contact us at your earliest convenience. We will do our best to accommodate your new preferred date and time based on our availability. There are no rescheduling fees.


We aim to provide a flexible and stress-free experience, and our team is here to assist you with any changes to your appointment. Your satisfaction and comfort are important to us, and we will work with you to ensure you have the best possible experience at the Eco Bride.

Frequently Asked Questions